Effective Date: May 22, 2026
Last Updated: May 22, 2026
Horizon Psychological Services, P.C. (“Horizon,” “we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how we collect, use, and protect information when you visit www.horizonpsychologicalsvcs.com (the “Site”). This policy applies only to information collected through the Site. It does not address information collected during clinical care; please see the Notice of Privacy Practices below.
1. Scope of This Policy
The Site is informational. We do not request, collect, transmit, or store protected health information (PHI), session notes, assessment results, treatment records, insurance details, or payment information through this website. Clinical communications and records are handled separately through our secure, HIPAA-compliant practice management and electronic health record systems, which are governed by our Notice of Privacy Practices provided directly to clients.
2. Information We Collect
Information you provide voluntarily
If you submit a contact form, request a consultation, or email us through the Site, you may provide your name, phone number, email address, and a brief description of the reason for your inquiry. Please do not include sensitive clinical information, diagnoses, medication details, or other protected health information in website forms or general email.
Information collected automatically
When you visit the Site, our hosting provider and analytics tools may automatically collect limited technical information such as your IP address, browser type and version, device type, operating system, referring URL, the pages you visit on the Site, and the date and time of your visit. This information is collected through cookies and similar technologies described in our Cookie Policy.
3. How We Use Information
We use information collected through the Site to respond to your inquiries, schedule consultations, send you information you have requested, operate and improve the Site, monitor and analyze website usage and trends, protect the security and integrity of the Site, and comply with applicable laws.
4. How We Share Information
We do not sell your personal information. We share limited information only as needed with service providers who help us operate the Site (such as website hosting, email delivery, and analytics providers), and only to the extent necessary for them to perform those services. We may also disclose information when required by law, court order, or other legal process, or when necessary to protect the rights, property, or safety of Horizon, our clients, or others.
5. Cookies and Analytics
The Site uses cookies and similar tracking technologies to operate properly and to understand how visitors use the Site. For more details, including how to control or disable cookies, please review our Cookie Policy.
6. Third-Party Links
The Site may contain links to third-party websites such as scheduling platforms, client portals, social media, or external resources. We are not responsible for the privacy practices of those websites. We encourage you to review the privacy policy of any third-party site you visit.
7. Data Security
We use reasonable administrative, technical, and physical safeguards to protect information collected through the Site. However, no method of transmission over the internet is completely secure. Please do not send sensitive personal or health information through unsecured channels, including general email or website forms.
8. Children’s Privacy
The Site is not directed to children under 13, and we do not knowingly collect personal information from children under 13 through the Site. Parents and guardians arranging services for a minor should contact us directly by phone. If you believe a child has provided personal information through the Site, please contact us so we can delete it.
9. Your Choices and Rights
You may choose not to submit information through the Site. You can configure your browser to refuse cookies or alert you when cookies are being sent, though some parts of the Site may not function properly if cookies are disabled. You may also contact us to request that we update, correct, or delete information you have submitted through the Site.
North Carolina residents
North Carolina residents may contact us to ask what information we maintain about them in connection with this Site and to request reasonable corrections. If a security breach affecting personal information were to occur, we would notify affected individuals as required by the North Carolina Identity Theft Protection Act.
10. HIPAA Notice of Privacy Practices
If you are a current or prospective client of Horizon Psychological Services, P.C., your protected health information is governed by our separate Notice of Privacy Practices, which is provided to you at intake and is available upon request. The Notice of Privacy Practices describes how we may use and disclose protected health information and explains your rights under the Health Insurance Portability and Accountability Act (HIPAA).
11. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the “Last Updated” date at the top of this page. Your continued use of the Site after a change becomes effective indicates that you accept the revised policy.
12. Contact Us
If you have questions about this Privacy Policy or how we handle information collected through the Site, please contact us:
Horizon Psychological Services, P.C.
19425 Liverpool Parkway, Suite B
Cornelius, NC 28031
Phone: (704) 960-2632
Email: info@horizon-psych.com